We would prefer if you can wait the 2-3 weeks, but we understand sometimes the unexpected happens! If you would like your order to be expedited and shipped out within 10 days and under (EXCLUDING weekends and holidays), the charge for the expedited order will be $75.00.
If we need to add engravings to the ring, please allow one more day, 11 days for us to expedite the project. Items that take 4-6 weeks to make will be EXEMPT from possibility of Rush Orders due to difficulty in design. The extra charges are for our team and bench jeweler who has to pull overtime to finish the project on time.
PLEASE LEAVE YOUR
1) NEEDED ARRIVAL DATE IN NOTES TO ENSURE WE GET ITEM TO YOU ON TIME
2) ORIGINAL INVOICE NUMBER TO ENSURE WE RUSH THE CORRECT PROJECT (
This applies only to projects that are not purchased simultaneously with the RUSH link together). ALL RUSHED ITEMS ARE NON REFUNDABLE. Item's under standard rush productions that are NOT customized are eligible for an exchange.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
Love & Promise Jewelers offers a 5-day money-back guarantee or exchange on all purchases (this excludes items that are custom-made, engraved, specialty sizes, rushed, discounted, and items on payment/financing plans). Rings purchased within the sizes 3.5-8 are eligible for the 5-day money-back, excluding our Chic Classics Collection. Specialty sizes, such as anything under size 3.5 and over size 8, is nonrefundable. For our Chic Classics Collection, the sizes of 4-10 are eligible for a return or exchange; sizes below 4 and above 10 will be considered a specialty size. Returned items must be new and with original tags. No exceptions 🙏
For further information on our policies, please visit: https://www.loveandpromisejewelers.com/policies
We are happy to rush most orders if you are in a time crunch. Please note that all rushed projects are non-refundable.
For more information on rushed orders, please visit our listing https://www.etsy.com/listing/150864799/rush-production-timeexpedited-orders?click_key=6403e32dff483e88365f75ab5e7beb5c415791f6%3A150864799&click_sum=9c227f14&ga_search_query=rush&ref=shop_items_search_2&frs=1&crt=1&sts=1
We are pretty flexible on the manner of which you'd like to pay. We only ask that the item be paid in full within 3 months 🙏. Please note, we will NOT start the project until the item is at least 50% paid off. Thank you in advance for understanding. Layaway option is not available for certified diamond engagement rings that are 1ct and over (center stone).
All layaway projects are nonrefundable; this includes partial payments.
ALL OUR UPS & FedEx PACKAGES REQUIRE ADULT SIGNATURE in order for package to be released + a phone number in case they need to reach you regarding your package. IF PACKAGE IS ALREADY SHIPPED OUT and you need to change your address, you will be required to pay $20-$35 to change the address. IF WE DO NOT RECEIVE A CONTACT NUMBER PRIOR TO SHIPPING, we will NOT SHIP OUT the package until we receive the phone number. Our insurance company is one of the best jewelry insurance companies in the market, but they are also the strictest. Thank you for understanding.
Prices are subject to change as we follow the current shipping prices provided by the shipping companies. Thank you for understanding 🙏
Feb 14, 2023
Jan 25, 2023
Dec 27, 2022
Dec 26, 2022
Great customer service. Very helpful. Quick to respond when I needed to update the shipping address and make sure the order was delivered in time for Christmas
Dec 2, 2022